Please ensure Javascript is enabled for purposes of website accessibility

Elevate Your Prepaid Cards with Personalisation!

It’s as easy as 1-2-3!

Simply visit any of our branches today to get started.

How it works?

TravelCard and FlexiblePay Card Personalization Fees:

Existing card (Primary and Supplementary) AED 25
New card purchase (Primary and Supplementary)AED 65
Lost/Replacement card (Primary and Supplementary)AED 65
  • Download Al Ansari Exchange App and log in.
  • Click on “My Cards” button.
  • Click on “Activate Card”
  • This personalisation service is available for both new and existing Al Ansari Exchange prepaid cards.
  • To apply for card personalization, visit any Al Ansari Exchange branch with a valid Emirates ID.
  • Your personalised card will be delivered to you within 3 to 5 working days.
  • Both Primary and Supplementary cardholders can avail of personalised cards.
  • The existing card will be active until a new personalised card is received and activated by the customer.

For more information, call 04 366 2117 or refer to the TravelCard & FlexiblePay Frequently Asked Questions (FAQs).

* TravelCard & FlexiblePay Terms and Conditions apply

Download the Al Ansari Exchange App now

Skip to toolbar