Core Values
Core Values
Vision Statement
To be the customers’ first choice for currency exchange and money remittance.
Mission Statement
To maintain market leadership in worldwide remittance and foreign exchange services through enhanced customer experience driven by continually upgraded technology, branch network expansions and superior service levels.
Values
- Integrity: Earn the trust and respect of our stakeholders
- Teamwork: Realizing a shared vision
- Customer Excellence: Customer is the lifeblood for our organization
- Innovation: Redefine the customer experience
- Social Commitments: Actively fulfill social responsibilities as a member of the community
- Strategic Leadership: Moulding organization philosophies
We are committed to cooperating and working closely with the Central Bank of the UAE and other major international organizations to fight money laundering and suspicious funding activities. Keeping this in mind, we have implemented the best AML practices in all our branches.
Our state-of-the-art infrastructure and AML-compliant software enable us to compliment the requirements of the local and international laws relating to KYC principles. We are also committed to continually observe the Anti-Money Laundering requirements by providing our foreign correspondent banks and agents due diligence information on transactions in line with the guidelines and recommendations of the FATF as and when required.
We work on long term partnerships with our trusted agents and banks offering the latest technological solutions, products and services. Our relationships are founded on transparency, open communication, good governance and being the “partners of choice” to build practical and value-creating partnerships for all stakeholders
We support the initiative of the UAE Government to integrate the UAE nationals into the private sector stream by encouraging them to join and grow with us. Extensive trainings and motivation are provided to the Emiratis to build their self- confidence and help them take up higher responsibilities.