Remittance Services
Send Money Online and From Our Branches
Instant Money Transfers
We offer multiple transfer service options so you can send money online instantly across the globe. Our services include:
Cash Express
Provides fast, secure and reliable money transfer services around the world
Western Union
Transfer and send money online internationally.
Local Transfers
Transfer and send money within the UAE.
Bank Transfers
Direct money transfers to bank accounts anywhere in the world.
Flash Remittances
Real-time bank account crediting to selected countries.
Direct to door
Direct delivery of money at your beneficiary’s doorstep in selected countries.
Send Money Fast & Simple with Visa on our app!
Money arrives in friends’ & loved ones’ accounts in 30 minutes or less.*
Remittance Service Charges
NEW CHARGES EFFECTIVE 7TH APRIL 2024 FOR THE BRANCHES
Select Country
Service Charge
Above AED 1,000 – AED 25.24
Frequently Asked Questions
1. GENERAL
How do I make a money transfer?
To transfer money, visit your nearest Al Ansari Exchange branch.
Alternatively, download the Al Ansari Exchange Mobile app.
You will get hassle-free service 24*7.
What documents do I need to send money back home?
- Ensure to keep your valid government issued ID (EID, Passport with visa, GCC ID, Seaman ID)
- Depends on the nature of transaction provide the beneficiary details such as:
For bank transfer – bank details of the beneficiary (Beneficiary name, Bank account number/IBAN Number, Branch name)
For cash pick up – Beneficiary details same as per the valid ID and the country of destination - Source of fund – Will require based on the amount of transaction.
2. SENDING
How do I send money online?
New customer
To send money online, kindly download the Al Ansari Exchange mobile app and complete e-kyc verification to create your profile.
Existing customer
For an existing customer of Al Ansari Exchange, download the Al Ansari Exchange mobile application and authenticate yourself using OTP and your Emirates ID details.
You will be able to send money by choosing existing beneficiary details or by adding new beneficiary details.
How soon is my money available for pickup when I send it online?
Al Ansari Exchange has an extensive network with the majority of banks and agents globally.
Your money will be available within minutes for bank transfer and cash pick up services.
What payment options do I have for online transfer?
- Pay at branch
- Bank transfer
- Pay plus or Payroll card (salary card)
- Master Debit Card
- Visa debit card
- Direct debit
- Credit card
Where can I send money online?
Al Ansari Exchange mobile app provides the facility to send money globally anywhere at any time.
What is the maximum amount I can send online?
The amount may vary depending on services you prefer. For any query and for more information you may contact us on 600546000.
How will I know if my online transfer was approved?
Al Ansari Exchange mobile app will send SMS, push notification and online E-mail receipt for your transaction. Through “Transaction tracker”, on Al Ansari Exchange mobile app you will get the latest status of your transaction as well.
How do I cancel a money transfer that has already been sent?
Visit any branch of Al Ansari Exchange near to you and raise a cancellation request. Also ensure to keep your valid government issued ID along with the proof of transaction while visiting the branch.
For transactions created on Al Ansari Exchange Mobile App, cancellation requests can be raised using the contact us option available on the app.
Can I get a copy of my transfer receipt for an online transaction?
Upon completion of the transaction, the receipt will be sent to your registered email address.
How safe is my transaction?
Al Ansari Exchange provides an enhanced layer of security for our valuable customers from phishing and fraud activities.
What should I do to ensure my payments are more secure?
Always ensure the authenticity of the online portal. Al Ansari Exchange shall never request customers to initiate a payment using alternate links shared via email. All payment providers are integrated within the Al Ansari Exchange app and navigation to these portals shall happen within the app itself.
3. RECEIVING
How can I collect my money in the UAE?
Al Ansari Exchange has a vast network of branches across the UAE. You may visit any of our branches nearby your location with your government-issued ID and the reference number given by the sender.
How can I know if my money transfer has been received?
Al Ansari Exchange will send SMS to your registered mobile number once the amount has been collected by the beneficiary (applicable only for local cash pick up via Al Ansari Exchange)
Are there any charges for receiving money?
The charges may vary depending on services. For any queries and for more information you may contact us on 600 54 6000.
Download Al Ansari Exchange App
to send money on the go
