For eligibility criteria and other details on ILOE:

Please Visit www.iloe.ae

Or contact [email protected] | 600 599 555

• What is the Involuntary Loss of Employment Scheme?

The Involuntary Loss of Employment (ILOE) insurance scheme is a form of social security that provides financial support to employees in the UAE for a limited period not exceeding 3 consecutive months per claim in the event of involuntary job loss due to termination.

•  How do I know if I am covered by the scheme?

 The scheme applies to all workers in the private and government sectors, except:

• • Investors, business owners who own and manage their businesses themselves

  • Domestic workers

  • Employees serving in a temporary capacity

  • Juveniles under the age of 18

  • Retirees who receive pensions and have joined a new employer.

• Why should I subscribe to the scheme?

 The insurance scheme provides social security in the event of involuntary job loss. It will provide the insured with income for a limited period of time during unemployment, ensuring a continued decent living for the unemployed.

•  Is it mandatory to subscribe to the scheme?

 Yes. It is mandatory for all employees (citizens and residents) in the UAE, whether working for the government or the private sector.

•  How much do insurance premiums cost?

The cost of insurance varies according on basic salary and it can be paid on a monthly, quarterly, half-yearly or annual basis. Value-added tax is applicable to the insurance premium’s cost.

• •  If your basic salary is equal to or below AED 16,000:

    • AED 5 per month

    • AED 60 per year

    • AED 120 every 2 years

  •  If your basic salary is above AED 16, 000:

    • AED 10 per month

    • AED 120 per year

    • AED 240 every 2 years

•  What are the compensation benefits under the programme?

The monthly compensation is 60% of the insured’s average basic salary over the most recent 6 months prior to the involuntary loss of employment.

If your basic salary is equal to or below AED 16,000, your maximum cash compensation would be AED 10,000 per month. If your basic salary is above AED 16, 000, your maximum cash compensation would be AED 20,000 per month.

•  Where can I pay for the premiums?

 You may proceed to Al Ansari Exchange branches to subscribe.

•  When can I start my subscription?

 Subscriptions will be available on January 1, 2023.

•  How can I receive the compensation claim?

The Insured must prove that the reason for unemployment is not resignation. He has 30 days from the date of unemployment to lodge the claim. The insurance company has two weeks to issue financial compensation after the date it receives the claim.

Compensation will be paid from the date that the insured loses the job and will be paid for 3 months or until he finds a job, whichever is earlier.

•  How long should I be paying for the premium to be eligible for compensation?

The Insured must have been paying the monthly premium for at least 12 consecutive months and all payments must have been made on time.

•  If I moved to another country and left the UAE after losing my job, am I still eligible for compensation?

 No. The Insured must be legally present in the United Arab Emirates.

•  Are there any circumstances that would prevent me from receiving financial support?

 The insured will no longer be eligible for compensation in the event of any of the following:

• • The Insured was dismissed for disciplinary reasons under the Labor Relations Law, in addition to any applicable legislation.

  • The Insured has an existing complaint related to the absence from work.

  • The claim made by the Insured was fraudulent or deceptive.

  • The Insured must not have started a new job.

• Does the scheme have any other requirements?

 The loss of employment should not be the result of one of the following reasons:

• • Non-peaceful labour strikes or stoppages, whether they result in harm or not,

  • War, declared or undeclared, riot, insurrection, armed rebellion, revolution, military or usurping force, invasion, act of a foreign enemy, hostilities, civil war or civil disorder

  • Discharge of pollutants, a nuclear event or a radioactive, toxic, explosive or other dangerous effect of any explosive nuclear equipment or part of such equipment.

  • As a direct or indirect result of biological or chemical pollution resulting from or contributing to terrorism.

  • Direct action by the government of the United Arab Emirates that led to the expropriation or nationalisation of the employer’s facility or the confiscation of his money leading to his insolvency

  • Occurrence of force majeure in accordance with Civil Transactions Law of the United Arab Emirates No. 5 (1985).